PRIVACY POLICY
Effective Date: August 31, 2026
TRUSTSAFE SOLUTIONS LLC (“TrustSafe,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a consultation or contact form, communicate with us, or use our safety, compliance, and related business support services.
1. Information We Collect
We may collect information that you voluntarily provide, including your name, company name, email address, phone number, USDOT or MC number, service interests, comments or messages, and other information you choose to provide. When appropriate for a requested service, we may also collect business and compliance-related information necessary to perform that service.
We may automatically collect limited technical information when you use our website, such as browser type, device information, IP address, pages visited, referring pages, and similar usage information through cookies or comparable technologies, if enabled on the website.
2. How We Use Information
We may use information to respond to inquiries; provide requested services; communicate about consultations, documents, accounts, service requests, appointments, safety or compliance matters, and customer support; maintain business records; improve our website and services; protect against misuse or fraud; and comply with legal or regulatory obligations.
3. SMS/Text Messaging Privacy
If you separately opt in to receive SMS/text messages from TRUSTSAFE SOLUTIONS LLC, we may use the mobile number you provide to send conversational and informational messages related to your inquiry, requested services, service updates, document requests, appointments, account or case updates, and customer support.
No mobile opt-in or text message consent will be shared with third parties or affiliates for their marketing or promotional purposes.
We do not sell mobile opt-in information. Service providers that help us deliver communications or operate our business may process information only as necessary to provide services to us and subject to applicable confidentiality and data-protection obligations.
SMS consent is voluntary and is not a condition of purchasing services. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS messages or HELP for assistance.
4. How We Share Information
We may share information with vendors and service providers that assist with website hosting, communications, business operations, IT, analytics, professional services, or other functions necessary to provide our services. We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect rights, safety, property, or prevent fraud.
We do not sell your personal information in exchange for money. We do not share mobile opt-in or text-message consent with third parties or affiliates for their own SMS marketing.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies for essential functionality, analytics, performance, or security. Your browser may allow you to block or delete cookies; however, some website functions may not operate properly if cookies are disabled.
6. Data Security and Retention
We use reasonable administrative, technical, and organizational measures intended to protect information in our possession. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described in this Policy, to provide services, maintain records, resolve disputes, enforce agreements, and satisfy legal or regulatory requirements.
7. Your Choices
You may contact us to request correction or deletion of information you previously provided, subject to legal, regulatory, contractual, and recordkeeping requirements. You may opt out of SMS messages by replying STOP. For SMS assistance, reply HELP or contact us using the information below.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.
9. Children's Privacy
Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact Us
TRUSTSAFE SOLUTIONS LLC
Chicago, Illinois
Phone: +1 (331) 444-3448
Email: info@trustsafesolutions.us
Website: trustsafesolutions.us
